Returns & Exchanges

At Simabrand, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return window for unopened and unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused beauty items in their original box, ensuring all protective seals are intact to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.